By starting a LUMINAE Home Subscription you agree to the following.
What you receive
A LUMINAE wall mounted diffuser, the mount, your chosen 120 ml scent oil, and one fresh 120 ml bottle each month after that for as long as your subscription is active. Shipping within Canada is included.
Price and billing
The subscription is $69 CAD per month plus applicable taxes, charged to your payment method on the same date each month beginning on the day you subscribe.
Minimum term
The subscription has a three-month minimum term. This means three monthly payments. The diffuser is provided on loan during the minimum term and becomes your property once your third monthly payment is complete.
Cancelling during the minimum term
If you cancel before your third monthly payment, your subscription will continue until the three-month minimum term is complete, with the remaining payments taken on their normal monthly dates. Once the third payment is made, the diffuser is yours to keep, and your subscription ends. Alternatively, within the first 14 days you may return the diffuser unused in its original packaging for a full refund of your first payment, with return shipping at your cost.
After the minimum term
Your subscription continues month to month. You may pause for up to three months, change your scent, or cancel at any time from your account, with no fee.
Warranty
During your subscription, a diffuser that stops working through normal use will be replaced at no cost. After the minimum term the diffuser carries a twelve month warranty from the date of delivery. Accidental damage, misuse, and use of oils not supplied by LUMINAE are not covered.
LUMINAE Tower monthly plan
The LUMINAE Tower monthly plan is $129 CAD per month per unit plus applicable taxes, charged on the same date each month. It has the same three-month minimum term as the Home Subscription: if you cancel before your third monthly payment, the plan continues until three payments are complete. The Tower is provided on loan during the minimum term and becomes your property once your third monthly payment is complete, and a fresh bottle of your chosen oil ships each month, just like the Home Subscription. After the minimum term it continues month to month, and you can pause or cancel at any time from your account with no fee.
Changes
We may update these terms from time to time. Changes apply to new subscriptions and to existing subscriptions after the minimum term has been completed. We will notify you by email before any change takes effect.
Questions: hello@luminaescent.ca